.staff-page .support-topbar{height:64px;padding:0 24px}.staff-page #staffAccount{font-size:13px;color:var(--muted);max-width:240px;overflow:hidden;text-overflow:ellipsis}.staff-workspace{display:grid;grid-template-columns:270px minmax(300px,1fr) 285px;height:calc(100dvh - 64px);min-height:480px;max-width:1700px;margin:auto;background:#fff}.staff-inbox,.staff-profile{min-width:0;min-height:0;overflow-y:auto;background:#fbfdfd}.staff-inbox{display:flex;flex-direction:column;border-right:1px solid var(--line);padding:0 12px}.staff-inbox>header,.staff-profile>header{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:18px 3px 12px}.staff-inbox header>div{display:flex;align-items:baseline;gap:8px}.staff-inbox h1,.staff-profile h2{font-size:17px;margin:0}.staff-inbox #memberCount{font-size:12px;color:var(--muted)}#memberSearch{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:white;width:100%;font-size:14px}.staff-pending-filter{display:flex;align-items:center;gap:8px;font-size:13px;padding:12px 2px;color:var(--muted)}.staff-member-list{overflow-y:auto;flex:1;min-height:0;margin:0 -6px;padding:5px 0}.staff-member-item{display:grid;grid-template-columns:39px minmax(0,1fr);gap:10px;width:100%;border:0;border-radius:12px;background:none;text-align:left;padding:13px 10px;margin-bottom:3px;color:var(--ink)}.staff-member-item:hover{background:#edf3f5}.staff-member-item.is-active{background:#e1eff9}.staff-member-avatar{display:grid;place-items:center;width:39px;height:39px;border-radius:50%;background:#83aabe;color:#fff;font-weight:650}.staff-member-body{min-width:0}.staff-member-body strong,.staff-member-body span{display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.staff-member-body strong{font-size:14px;margin-bottom:3px}.staff-member-body span,.staff-member-body small{font-size:12px;color:var(--muted)}.staff-member-body small{display:flex;justify-content:space-between;margin-top:5px}.staff-reply-badge{color:var(--blue-dark);font-weight:650}.staff-profile{border-left:1px solid var(--line);padding:0 18px 20px}.staff-profile #profileEmpty{font-size:14px;color:var(--muted)}.staff-profile dl{margin:5px 0 12px}.staff-profile dl>div{padding:8px 0;border-bottom:1px solid #e6ecee}.staff-profile dt{font-size:12px;color:var(--muted);margin-bottom:3px}.staff-profile dd{margin:0;font-size:13px;overflow-wrap:anywhere}.staff-profile form{display:grid;gap:14px;margin-top:18px}.staff-profile label{display:grid;gap:7px;font-size:13px;font-weight:600}.staff-profile input,.staff-profile textarea{font:inherit;font-weight:400;width:100%;padding:10px;border:1px solid var(--line);border-radius:8px;color:var(--ink);background:white}.staff-profile textarea{resize:vertical;font-size:14px;line-height:1.6}.staff-profile form>small{font-size:12px;color:var(--muted);margin-top:-8px}.staff-text-button{border:0;background:none;color:var(--blue);font:inherit;font-size:12px;padding:3px 0;text-align:left}.staff-chat .support-contact h2{font-size:17px;margin:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.staff-chat .support-contact p{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.staff-conversation-bar{display:flex;align-items:center;gap:9px;padding:8px 16px;background:#f7fafb;border-bottom:1px solid var(--line);font-size:12px}.staff-conversation-bar select{font:inherit;min-width:0;flex:1;border:1px solid var(--line);border-radius:7px;padding:6px;background:white}.staff-conversation-bar button{flex:none;border:0;background:#e3eef3;color:var(--blue-dark);border-radius:7px;padding:7px 9px;font:inherit}.staff-chat .support-message-list{padding:20px}.staff-mobile-button{display:none}.staff-empty-list{font-size:14px;color:var(--muted);padding:18px 10px;text-align:center}.staff-page .support-auth-panel{margin-top:70px}
@media(max-width:1150px){.staff-workspace{grid-template-columns:255px minmax(0,1fr);position:relative}.staff-profile{display:none;position:absolute;right:0;top:0;bottom:0;width:300px;z-index:6;box-shadow:-15px 0 40px #25465324}.staff-workspace.show-profile .staff-profile{display:block}}
@media(min-width:1151px){#profileClose{display:none}.staff-workspace.hide-profile{grid-template-columns:270px minmax(0,1fr)}.staff-workspace.hide-profile .staff-profile{display:none}}
@media(max-width:720px){.staff-page .support-topbar{height:58px;padding:0 14px}.staff-page #staffAccount{max-width:110px;font-size:12px}.staff-workspace{height:calc(100dvh - 58px);min-height:340px;grid-template-columns:minmax(0,1fr)}.staff-inbox{display:none;position:absolute;left:0;top:0;bottom:0;width:min(310px,88vw);z-index:7;box-shadow:15px 0 40px #25465324}.staff-workspace.show-members .staff-inbox{display:flex}.staff-mobile-button{display:inline-grid}.staff-chat .support-avatar{display:none}.staff-chat .support-contact h2{font-size:15px}.staff-chat .support-message-list{padding:14px 10px}.staff-conversation-bar{padding:8px;font-size:11px}.staff-chat .support-composer-footer{font-size:11px}.staff-profile{width:min(320px,92vw)}.staff-chat .support-message-row{max-width:90%}}
.staff-ticket-filter{display:flex;align-items:center;gap:8px;margin-top:12px;font-size:13px;color:var(--muted)}.staff-ticket-filter select{flex:1;min-width:0;border:1px solid var(--line);border-radius:8px;padding:8px;background:#fff;color:var(--ink);font:inherit}.staff-ticket-state{flex:none;white-space:nowrap;color:var(--blue-dark);font-weight:650}.staff-ticket-state.is-closed,.staff-member-item.is-closed .staff-reply-badge{color:var(--muted)}.staff-conversation-bar button:disabled{opacity:.6;cursor:default}.staff-conversation-bar{flex-wrap:wrap}.staff-conversation-bar select{min-width:120px}.staff-member-item.is-closed .staff-member-avatar{background:#8d9ba3}